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Loyalty software for NZ hospo Digital punch cards Points Rewards

Loyalty software that turns first-time diners into
repeat customers.

Digital punch cards, loyalty points, birthday automation and customer profiles — built into the same SmakSpace platform as your bookings and online ordering. No separate Marsello-style subscription. Most NZ restaurants pay marketplaces to find customers and never see them again — SmakSpace flips that: every customer who signs in to order or book builds a profile you own.

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No commission on direct orders · Customer profiles you own · QR menu live in under an hour
Updated
The retention loop

Four steps from scan to return.

Every interaction strengthens the direct relationship between you and the diner.

01

Scan

A diner scans your QR menu at the table or off a takeaway flyer. No app download — it opens straight in the browser.

02

Order

They browse, customise, pay, and order — directly with you. Their items, dietary preferences, and contact details create a customer profile.

03

Save

Favourites, reorder history, and loyalty points stick to the profile. The next time they want what you make, you are one tap away.

04

Return

Reorder, book a table, or claim a loyalty reward — without going through Uber Eats or anyone else. The relationship stays yours.

Where the margin lives

Less marketplace dependency. More direct customers.

Delivery apps charge a per-order commission and keep the customer details to themselves. SmakSpace is the opposite: every order, booking, and scan becomes part of your customer database — yours to email, reward, and bring back.

Use marketplaces where they make sense. Use SmakSpace to make sure the customer comes back to you next time.

✓

Customer profiles

Every order, scan, and booking links to a profile with contact, preferences, and history.

✓

Favourites & reorder

Diners save favourites and reorder in one tap — the friction-free path back to your kitchen.

✓

Loyalty & rewards

Points, punch cards, and digital rewards built into the same platform.

✓

Bookings & reservations

Table booking with reminders on request, also tied to the customer profile.

✓

Direct ordering

QR, online pickup, and takeaway orders go through your own ordering page — zero marketplace commission.

Customer retention FAQ

Things New Zealand operators ask before they switch.

When a customer scans a QR code or places an order, they create a customer profile. From there, you can offer favourites, loyalty rewards, and quick reorder — turning a one-time scan into a direct relationship you own.
No. Use them where they make sense. SmakSpace gives you a commission-free direct channel alongside, so you can shift volume back to direct ordering over time without losing reach.
Yes — cafés, takeaways, restaurants, bars, food trucks, and small hospitality groups across New Zealand all run on the same platform.
No. SmakSpace runs in any web browser on a tablet, phone, or laptop. Customers just scan a printed QR code with their phone — no app download.
Your QR menu can be live in under an hour. Full onboarding for orders is designed to take about 48 hours.
Still curious? Book a 15-min call →

More for NZ operators

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Take back the relationship.
And the margin.

Launch direct ordering, QR menus, bookings, and loyalty. 14-day free trial. No card required. Cancel anytime.

Start Free Trial Get Free Setup Review

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