Quandoo has closed in NZ — free migration to SmakSpace bookings
Quandoo has closed/Free migration for NZ
Quandoo has closed. SmakSpace is your new home.
Quandoo's bookings management ended on 30 September 2026 and the platform is now offline. Send us your last Quandoo export or any list of upcoming bookings and regulars, and we load it into SmakSpace for you, so no reservation is lost.
Quandoo (owned by Recruit Holdings) announced on 24 March 2026 that it was winding down. Bookings management ended on 30 September 2026 and the platform is now offline; Quandoo asks venues to contact it about any future bookings by 31 December 2026. SmakSpace is the New Zealand-built replacement — our team loads your customer list and keys in your upcoming bookings from whatever booking list you have, switches your bookings module on in under an hour, and charges a flat NZD subscription with no per-cover fees. Migration is free.
What does Quandoo's closing mean for restaurants?
Quandoo's closing means restaurants that used it need a new reservation system now: bookings management ended on 30 September 2026 and the platform is offline. Quandoo asks venues to contact it about future bookings by 31 December 2026. Choose a replacement, send it your guest list and upcoming bookings, update your "book a table" links, and tell regulars by email and at-venue signage.
What we move across for you
Your Quandoo data, moved cleanly across.
Send us your last Quandoo export or any booking list you have. Our team does the data entry for you.
✓Customer list — names, emails, phone numbers, loaded into your account for you on request
✓Upcoming bookings — every reservation still to be seated, keyed in from your Quandoo export
✓No-show flags — live on your new diary from day one, so your host can flag a no-show the moment it happens (Quandoo's old flags stay behind)
✓Table layout and capacity (you confirm during setup)
✓Restaurant profile copy and hours
Your menu is not on that list, because Quandoo never held it. If you are switching ordering on as well, we build the menu separately — fill in our CSV template, or photograph the printed card and let the AI do the first pass for you to publish.
Quandoo vs SmakSpace
A direct comparison for the move.
Quandoo
SmakSpace
Future availability
Closed — bookings ended 30 Sep 2026
NZ-built, supported in NZ time
Pricing model
Per-cover commission
Flat NZD subscription, no per-cover fees
Customer data ownership
Marketplace owns the diner relationship
You own the customer list and history
Bundle
Bookings only
Bookings + ordering + kitchen display + loyalty in one platform
No-show handling
No-show fees and deposit holds
A no-show status staff set on the booking + booking reminders on request to reduce no-shows
Migration help
You move yourself
We load your customer list and key in your upcoming bookings — free
Time to switch
—
Designed to go live in under an hour
Migration timeline
From Quandoo to SmakSpace in under an hour.
Today
Gather your booking list
Send us your last Quandoo export, or any list of upcoming bookings and regulars you have — a spreadsheet, a screenshot or the diary itself.
Same day
We set it up in SmakSpace
Send us your list. We load your customer list into your account and key your upcoming bookings into your SmakSpace diary the same day, then email you a verification link to spot-check everything.
Same day
Update your booking link
Point your website, Google profile and Instagram "book a table" links at your SmakSpace booking page.
Before 31 Dec 2026
Tidy up with Quandoo
If guests booked with you through Quandoo, contact Quandoo before 31 December 2026 about those bookings. SmakSpace handles bookings, the customer list, no-show flags and reminders on request from one place.
Quandoo migration FAQ
Real questions from NZ restaurants leaving Quandoo.
Yes. Quandoo (owned by Recruit Holdings) announced its closure on 24 March 2026, and bookings management ended on 30 September 2026. Its NZ site now says the platform is no longer available and asks venues and diners to contact [email protected] about future bookings by 31 December 2026.
Ask us and we do it by hand: your customer list (names, emails, phone numbers) is loaded into your account, and every upcoming booking is keyed in from your last Quandoo export or any booking list you have. Past booking records and no-show history stay with Quandoo. You confirm your table layout and restaurant profile copy during setup so we don't carry over anything that has changed.
Booking go-live is designed to take under an hour from when we receive your booking list. Spot-check the bookings we keyed in and adjust your floor plan, then point your booking links at SmakSpace.
Yes. NZ restaurants moving from Quandoo get free migration support (we do the data entry for you) and a 14-day free trial of SmakSpace bookings. After that, standard NZD pricing applies.
You can use SmakSpace for bookings only — direct ordering, kitchen display and loyalty are available but optional. Pricing is per-plan, not per-feature, so the bundle is included whether you use the other modules or not.
Quandoo charged per-cover commissions plus subscription fees in many markets. SmakSpace is NZ$49/month (Starter), NZ$99/month (Professional, recommended for restaurants doing bookings), or NZ$179/month (Enterprise) — flat NZD, no per-cover fees, no commission on direct orders. Annual billing saves 20%.
Quandoo asks venues and diners to contact [email protected] about future bookings by 31 December 2026. Send us the upcoming ones and we key them into SmakSpace, so your whole diary is in one place.
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